OUR HELP PAGE If you are having problems accessing or using your ebook, please read the information below. If that does not solve your problem please email us at webmaster@dealingwithgrief.net and we'll get right back to you with some help. Please include your ClickBank order number with your request. EBOOK ACCESS HELP After ordering from ClickBank you were directed to "COMPLETE YOUR ORDER". If you did not click on this link you were not directed to the download page. If this is your problem, please email us at webmaster@dealingwithgrief.net and we'll fix you right up with your download. Please include the order number ClickBank emailed to you when you purchased so we can properly identify you and exepedite your help request. I CANNOT FIND THE EBOOK I DOWNLOADED When you download your computer asks you to save it to a certain location on your hard drive. You need to be aware of where you downloaded it in order to find and open it for use. If you need to download it again, please email us at webmaster@dealingwithgrief.net and we'll fix you right up with your download. Please include the order number ClickBank emailed to you when you purchased so we can properly identify you and exepedite your help request. HOW DO I READ MY EBOOK? Your ebook is an executible file (.exe file extention) and requires no installation on your computer. All you need to do is click on the file name - which is grief.exe - and your ebook will open automatically. Exe files work on any computer with no problems. HOW WILL I BE BILLED? Your Ebook is purchased through ClickBank, a trusted company that handles billing and sales for many top internet businesses, and you will be billed by by them on your credit card or PayPal account. OTHER HELP, QUESTIONS OR PROBLEMS? Email us at webmaster@dealingwithgrief.net and we'll get right back to you. |
